Terms and Conditions - The Paddocks

Terms and Conditions

Deposit and Refund Policy:

A 100% deposit is required to confirm a booking.

Cancellation prior to 30 days before arrival date will incur a $50 administration fee and the remainder of the deposit will be refunded.

Cancellation within 30 days to 14 days are entitled to transfer payment for a future booking or if do not wish to reschedule will forfeit all moneys paid unless we are able to rebook the properties for the entire period

Cancellation less than 14 days prior to arrival date will forfeit payments made.

We do not require a bond. However, on arrival you will be required to produce a credit card to be recorded for security purposes. It will be used to pay for any additional costs incurred, including but not limited to, any breakage, damage or excess cleaning requirements, extra guests beyond those declared i.e. any breach of these conditions.

Minimum Stay:

1 night minimum
However, to explore our beautiful backyard of the Barossa, you’ll need more than 1 day – so if you do decide to stay longer we do offer a decreased rate over two or more nights (see our Bookings Page for more information).

 

Use of Our Facilities:

Check in after 3pm – Check out before 10.00 am (unless prior arrangements have been made).

We expect and require our guests to respect our facilities which are part of our home.

Accordingly, in common with the Holiday Rental Code of Conduct the following conditions apply for use of our facilities:

Use by Paying Guests Only:

Our facilities are for the use and enjoyment of paying guests only.

We do not allow pets.

The room is for paying guests only, no other people are to use the room, property facilities or grounds.

We do allow our facilities to be used as a venue to get ready for a wedding. However, we do ask that you inform us of this when booking

The advertised rate is for domestic use only and not commercial. Accordingly, the advertised rate does not allow for the extra wear associated with functions in terms of cleaning, utility usage, garbage removal, wear and tear, repairs etc.

Parties and functions are prohibited unless agreed with management at booking stage.

Take Reasonable Care:

All care is to be taken when using anything in the establishment and while on the grounds. It is a condition of booking that all guests read and understand the important safety information that is provided and to take all reasonable care during their stay. Repair costs of accidental or willful damage will be charged against the credit card given as security.

Respect for the Facilities and Other Guests
The Paddocks suites and grounds are part of our home. We would appreciate it if you respect them as if they were your own. Also respect the privacy of other guests and their enjoyment of the property by keeping noise in the grounds to a minimum. Establishment is non-smoking.

Clean and Tidy Condition:

The Paddocks suites are to be left in a clean and tidy condition as you found it. Place all rubbish in the bins provided, wipe kitchen surfaces with the cloth provided, and either use the dishwasher provided to clean your dishes and glasses or hand wash them in the sink with the cleaning detergent provided. Grounds are to be left tidy and free of rubbish/cigarettes/bottles and the like. All additional cleaning will be charged at $40/hour against the credit card given as security.